Product repair:
If there is a quality problem with the product (in the case of non-human damage), the buyer can accumulate the defective products and send them back for replacement once they reach a certain quantity. The replaced product can also be sent back together with the ordered goods in the next order.
2. Please send us the products that need to be repaired, and fill in the correct information (including the contact person’s name, address, phone number, and the problem with the product). We will return the products to you according to the contact address you provided.
3. We are not responsible for the round-trip shipping costs of product repairs, and customers need to bear the cost themselves.
Exchange issue:
1. Different products have corresponding warranty periods (usually 3 months). If there is a quality problem during the warranty period and it is not caused by human factors, a new one can be replaced (depending on the degree of damage to the product’s appearance). The warranty period is posted on
The validity period on the warranty label on the product shall prevail (note: during the warranty period, please keep the warranty label clear, complete, and undamaged).
2. If the customer needs to return or exchange unsold products (the prerequisite for return or exchange must be that the goods are in good condition and there must be no signs of damage or wear), the customer must contact our staff within 15 days after receiving the goods to resolve the issue. If the product does not have any quality problems within the specified time, it cannot be returned or exchanged.
3. Human damage, packaging damage, cannot be returned or exchanged, special circumstances can be negotiated.
4.买家刚收到产品发现有问题（如：产品型号不对、产品少配件等……需在签收后24小时内联系我们
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